CRD #16843 · FINRA/SIPC Member · Flushing, NY
Systematic cash withholding + coerced Penny-for-Lot securities surrender targeting overseas Chinese retail investors.
Firstrade withheld customer cash balances (avg. $200–$500) for 12–24 months, denying ACH withdrawal requests using identical template rejections. Four documented denial attempts per account on average.
While holding cash hostage, Firstrade coerced customers into signing Penny-for-Lot authorization forms, surrendering securities at $0.01 per lot — a fraction of fair market value. One form submitted with Account Number field intentionally left blank.
Firstrade representative Rio L. admitted in writing on March 26, 2026 that the cash withholding was based solely on a "company recommendation" with no legal or regulatory basis. This admission exists in 0 documented cases.
Primary victims are overseas Chinese retail investors — facing language barriers, limited regulatory familiarity, and geographic distance making legal action impractical. Firstrade used 8 different email addresses to fragment the communication trail.
Upon request, we can provide the following documentation for your review:
Platform Independence
BrokerageAbuse.com is independently operated and donor-funded (~$50/month). No financial interest in litigation outcomes. All victim data collected solely to support regulatory complaints and class action.
Firstrade's conduct is not a limitation of US brokerage operations. It is a choice.
| Broker | ACH Withdrawal | Penny Stock Precondition | Platform Quality |
|---|---|---|---|
| Robinhood | 1–3 business days | None | Normal |
| Webull | 1–5 business days | None | Normal |
| Interactive Brokers | 1–2 business days | None | Normal |
| Firstrade Securities | Denied 4× over 18 months | Sign Penny-for-Lot or no funds | Substandard |
Source: Public broker policies + XI's personal accounts at Robinhood and Webull (zero withdrawal issues). Firstrade data based on 124-email documented case.
The platform founder, XI, is a documented victim willing to serve as lead plaintiff:
Contact for full case file:
legal@brokerageabuse.com →Response within 24 hours. Full evidence package available upon request.
Complete evidence files, sworn declarations, and victim contact authorization available for qualified plaintiff-side counsel.
New cases documented daily. Numbers above update in real time.
legal@brokerageabuse.com · BrokerageAbuse.com · Victim Documentation Network